TisaPasa -

FAQ

Q. Can you deliver worldwide?

A. We will deliver items worldwide if your place has service DHL, FedEx

 

Q. Can I pay in Local Currency based on your address?

A. Yes, You can buy the jewelry with us in a different currency. If you do not see the currency you prefer in the list; you may ask us and we will try our best to incorporate it if possible.

 

Q. How can I make my payment?

A. You can pay us through PayPal. You can either directly pay with your PayPal account or by using your credit card or debit card. Your payment is processed securely.

 

Q: Are Your Products Plated with Real Gold?

A: All American Diamond/CZ Jewelries are plated with Gold and rhodium to assure longevity. The concentration of Gold or rather the thickness of gold plating differs from product to product as per manufacturer.

 

Q. How do you ship the product?

A. We use delivery services either DHL or FedEx, based on the service available to the destination address.

 

Q What is the Return/Refund Policy?

A. Please look at the return/Refund policy for detail.

 

Q. Can I order a small sample from you?

A. The minimal order price is US$ 50 or above plus Tax and shipping charge. 

 

Q  How long it takes to receive the order?

A.  After receiving the Order and Payment from the customer, shipping starts in 1-2 working days. We use DHL or FedEx and the item may arrive in 4-5 business days.